Refund & Cancellation Policy

Effective August 11, 2026. Submitt is sold as a recurring digital service with clearly listed plan limits and monthly pricing.

Cancellation

Customers can manage an active subscription directly inside the Submitt billing dashboard, including cancellation at the end of the current paid period. A cancellation scheduled for period end keeps the synchronized entitlement until the applicable paid period ends, subject to billing status.

Refund requests

Except where required by applicable law, subscription charges are generally not automatically refundable merely because a customer did not use the service during a paid period. Billing errors or exceptional circumstances should be raised with support for review.

Plan selection

Customers are responsible for selecting the appropriate one-server or three-server plan and Premium or White Label tier. The checkout and pricing pages describe the material differences before payment.

Legal notice

The operator should have this production policy reviewed for consumer-protection, tax and refund obligations that apply to its actual business and customer locations before public launch.